Retirement Call Center Rep

  • location: Jacksonville, FL
  • type: Temporary
  • salary: $15 per hour
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job description

Retirement Call Center Rep

Our client, a large financial firm located in Jacksonville, FL, has an immediate need for a customer service rep.- This is a long term consulting role which is an excellent entry level opportunity for candidates who are looking to gain experience in the Financial/Wealth Management industry. A 4 year COLLEGE DEGREE is required.

Responsibilities:
Description:

Retirement and Distribution Services is a call center based environment centrally focused around customer service. Associates will be required to take incoming calls which will allow them to build skill sets relating to direct and indirect client interaction while maintaining their weekly goals. Calls will range from retirement account knowledge on general IRS guidelines to processing distribution requests transferred from Financial Solutions Advisors (FSA???s) or Investment Center (IC) associates for our national clients.

Working hours: 8:00 AM - 8:00 PM

Skills:
Excellent customer service experience
4 YEAR College Degree

Hours of operation are from 8am-8pm (Mon - Fri) and 10-4 (Saturdays) with a 37.50 hour work week in Jacksonville, FL location

Start dates may vary the week of July 30th - August 3rd.

Qualifications:
All incoming associates will undergo an extensive training course with both classroom and on the job training with a certified mentor. Candidates should be self-motivated, eager to learn and detail oriented within the workplace environment. Internal Career Progression opportunities afford hard working individuals the ability to create a well-rounded work experience.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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