French Speaking Customer Service Role

  • location: Placentia, CA
  • type: Permanent
  • salary: $16.99 - $17 per hour
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job description

French Speaking Customer Service Role

- Communicate on a daily basis in person, via phone, e-mail and other forms of communication to the customers and distributors on product questions.
- Assist with commission questions, delivery issues and product return requests take product orders.
- Process RMA requests, merchandise credits and provide other information as requested.
- Provide details about Nikken sponsored events.
- Provide updated information regarding promotions and products
- Log all transactional activity between customer or distributor.
- Input orders and changes, enter RMA information, and make distributor information changes as authorized.
- Create contact tracking logs which is a written description regarding the essence of the contact's request and resolution.
- Learn and be able to explain the Nikken commission structure
Responsibilities:
--Technical education of job knowledge equivalent to 2-year college or trade school.
--Speak one of the languages supported (French, Spanish, Korean, Japanese, Chinese).
--2 years of related professional experience.
--Excellent communication (verbal, written, listening) skills.
--Ability to use time effectively and to prioritize and organize workflow.
--Must have basic mathematical skills.
--Must have good vocabulary skills.
Working hours: 8:00 AM - 5:00 PM
Skills:
--Technical education of job knowledge equivalent to 2-year college or trade school.
--Speak one of the languages supported (French, Spanish, Korean, Japanese, Chinese).
--2 years of related professional experience.
--Excellent communication (verbal, written, listening) skills.
--Ability to use time effectively and to prioritize and organize workflow.
--Must have basic mathematical skills.
--Must have good vocabulary skills.
Qualifications:
--Technical education of job knowledge equivalent to 2-year college or trade school.
--Speak one of the languages supported (French, Spanish, Korean, Japanese, Chinese).
--2 years of related professional experience.
--Excellent communication (verbal, written, listening) skills.
--Ability to use time effectively and to prioritize and organize workflow.
--Must have basic mathematical skills.
--Must have good vocabulary skills.
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
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