Medicare Customer Service Representative
Randstad is seeking Medicare Customer Service Representative to join a large health services organization in the North Phoenix, AZ area. Please take a look at the qualifications below and if interested please contact me immediately at Hailey.firstname.lastname@example.org
We need the type of individuals who are looking to consistently learn and develop new skills in a fast paced environment. Our team is responsible for coordinating with customers and providers to support the authorization of elective medical services and urgent inpatient admissions.
Hours: Can work any where between 8-8 M-F could be Mandatory OT could be weekends if needed
Working hours: 8:00 AM - 8:00 PM
Relates to customers with empathy and diplomacy with the ability to diffuse situations comfortably.
Adheres to quality assurance standards and all AZ Medicare Advantage policies and procedures.
High School Diploma or equivalent required
Prior experience with Medicare Programs is preferred but not required.
Prioritizes work and provides accurate responses to inquiries.
Effective user of tools - able to navigate multiple computer based tools and resources
Proficient knowledge and understanding of Microsoft Office Products
Active listener, with the ability to provide confident responses
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.