Inbound CSR-Willing to train motivated team players

  • location: Long Island City, NY
  • type: Permanent
  • salary: $18.51 per hour
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job description

Inbound CSR-Willing to train motivated team players

At Lyft, community is what we are and it's what we do. It's what makes us different. To create the best ride for all, we start in our own community by creating an open, inclusive, and diverse organization where all team members are recognized for what they bring.
Lyft is looking for a motivated and organized Community Associate to join our growing Express Drive team. In this role, you will help drive our local Express Drive operations, including driver onboarding and providing customer support. You will be the "face of Lyft" to new and existing drivers who are looking to participate in Lyft's vehicle access programs - short-term rentals that become discounted to the driver if they complete a certain number of rides. If you have a great sense of humor, enjoy working with people, want to work in a fast-paced and collaborative workplace, and if the thought of helping Lyft continue to build this incredible ride-sharing movement in NY (and across the U.S.) sounds exciting, we would love to meet you!
Problem solving ability that starts with deep Lyft knowledge & communicating it to a driver and ends with suggestions on improving the product.
Initiative, self-driven - steps up to take on projects outside their daily scope of responsibility or to learn new things without being instructed to do so
Communication ability - able to express a complex idea verbally and in writing, giving an answer as well as expectations
Working hours: 8:00 AM - 8:00 PM
High energy with an outgoing, social personality-you love talking to people!
Excellent & clear communication skills (verbal and written)
Patient and thorough
Self starter!
Strong attention to detail
High School Diploma or equivalent
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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