Customer Service Representative

  • location: Charleston, SC
  • type: Temporary
  • salary: $16.50 per hour
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job description

Customer Service Representative

We are seeking a Customer Service Representative for a temp-to-permanent opening in Wando. The hours are 7am-4:30pm, working Monday-Friday. The hourly pay rate is $16.50. Qualified candidates will be fluent in English and Spanish and have prior order entry/customer service experience.

Job Duties:
*Processing customer orders from start to finish
*Providing customers with quotes on products
*Checking with warehouse to ensure stock is available
*Updating clients when product has been shipped
*Contacting clients to ensure they have received product on time
*Resolving any customers issues that arise
*Reaching out to customers who have unpaid invoices for payment status

Working hours: 7:00 AM - 4:00 PM

Required Skills:
*Must have advanced ability to read, write and speak in both English and Spanish
*At least 2 years or prior Customer Service/Order Entry experience
*Proficient in MS Office
*Advanced written and oral interpersonal skills
*Proven ability to work well in a small team
*Positive and Friendly demeanor

*Associates degree and 5 plus years of experience or Bachelor's degree with 2 years of experience
*Must be willing able to travel twice a year internationally to assist with onsite events

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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