Customer Service Coordinator

  • location: Long Island City, NY
  • type: Permanent
  • salary: $38,500 per year
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job description

Customer Service Coordinator

***PERM OPPORTUNITY with the on-demand transportation company Lyft - APPLY NOW!!!***

Ready for a fun and exciting opportunity to start your career?!? Look no further! APPLY NOW! Lyft is looking for Community Ambassadors to provide excellent customer service and knowledge of NYC life and travel!!!

***Must be flexible to work between 8am-8pm Mon-Fri and 9am-5pm on weekends***

Pay Rate: $14.90-$18.57/hr ($30,992k-$38,625)

***PERM OPPORTUNITY***

Responsibilities:
-Guide drivers through the rental onboarding process
-Work closely with peers and third parties to organize onboarding events for Lyft Drivers
-Educate Drivers one on one and in groups
-Support Drivers with your knowledge of both the Lyft platform and NYC life and travel

Working hours: 8:00 AM - 8:00 PM

Skills:
-Team first attitude
-Expert customer service experience and Self-starter!
-High energy with an outgoing, social personality-you love talking to people!
-Excellent & clear communication skills (verbal and written)
-Strong attention to detail

Qualifications:
-2+ years of retail/CS experience dealing with complaints and customer resolution
-Bachelor??s degree preferred but not required
-Spanish proficiency preferred
-Retail, customer service, or vehicle rental experience
-Strong computer skills, proficient with Google Suite

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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