Technical Support Call Center

  • location: Cincinnati, OH
  • type: Temp to Perm
  • salary: $13 per hour
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job description

Technical Support Call Center

Whether you're looking for a chance to gain your first IT work experience or for a company you'd be proud to retire from, Randstad has you covered with this entry-level, temp-to-hire position with our Fortune 20 client in Blue Ash, OH. Come to work in this state-of-the-art tech facility complete with on-site cafeteria, Wi-Fi, and ample parking.

In this role, you will be troubleshooting technical issues for employees who call in to the company tech support line. Issues can include hardware, software, and network troubles.

The starting wage is $13.00/hr.

Your standard work week will be 1st or 2nd shift, 40 hours/wk, and include weekends.

To be successful in this position, you must...

- Desire to give excellent customer service in an inbound, inter-company call center
- Familiarity with IT and hardware/software terms
- Thinking creatively to solve issues
- Ability to use less user-friendly software to achieve desired results (e.g., Mainframe)

Preferred qualifications:

- CompTIA certification

All candidates are required to submit to a background check and drug screen.

Don't hesitate: Apply now!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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