Call Center Representative Inbound

  • location: Tempe, AZ
  • type: Temp to Perm
  • salary: $15.50 per hour
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job description

Call Center Representative Inbound

Now hiring call center representatives for a large health insurance company in Tempe

Pay: $15.50
Location: Tempe; zip code 85282
Working Hours: Monday-Sunday; 8.5 hour shift between 8am-9pm (2 days off)
Duration: 6 months temp to potential perm assignment

The telesales agent will be responsible for obtaining a 13-32 Health Insurance license. The trainee must attend a mandated State training curriculum and pass all the requirements to become licensed agent. The test is paid for and you will be compensated for the hours during the state training.

Working hours: 8:00 AM - 9:00 PM

--Once licensed, the agent will handle primarily inbound calls with the overarching goal on enrolling the customer into a health plan.
--The agent works with customers over the phone to find what health insurance product they want, match the products to their needs and complete the application for insurance.
--The agent creates solutions for the customer and ensures a smooth sales process.
--Sales agents follow up with the customer to close the sale and drive referrals from their customer base.

-High school diploma or GED required
-6 months to a year of customer service experience
-Must have good attention to detail
-Ability to perform comfortably in a fast-paced, deadline-oriented work environment
-Ability to solve problems and analyze complex situations under pressure
-Must be able to work independently and have critical thinking skills

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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