Customer Service Advanced Level

  • location: Saint Petersburg, FL
  • type: Temp to Perm
  • salary: $13 per hour
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job description

Customer Service Advanced Level

Randstad is currently seeking 5 Outbound Customer Service Representatives for a Marketing company located in St. Petersburg, FL.

Shift: Monday-Friday 9:00AM - 6:00PM
$13.00/Hour
Location: St. Petersburg, FL

This role is responsible for performing outbound calls to drive program enrollment and increase member level within a client's loyalty reward program. There is no sales involved in this role.

Responsibilities:
Essential Duties and Responsibilities:
oCall non-enrolled members to get them to enroll in the program
oTrack and report on calls made
oReport on success rates
oTarget of 50 calls made per day
oSuccessful enrollment rate of 6 - 10 per day
oOther duties as assigned

Working hours: 9:00 AM - 6:00 PM

Skills:
Competencies:
To perform the essential functions of this position, the individual must demonstrate the following competencies.
oBasic computer knowledge with good proficiency in Excel
oAbility to meet the success rate established
oDetail and task oriented
oExcellent communication skills (both verbal and written)
oProven outbound sales track record

Qualifications:
If you are interested in this opportunity, please apply online ASAP and attach a copy of your resume.

If you would like more information regarding this position, please email your resume to Alysse.Wiegold@randstadusa.com or contact at 727/521-5660.

Looking forward to speaking about this amazing opportunity with you!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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