Customer Service Representative

  • location: Bedford, TX
  • type: Temporary
  • salary: $13.63 per hour
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job description

Customer Service Representative

We currently have an opportunity with a Fortune 100 insurance company located in Bedford, TX. This is a rapidly growing industry and they urgently need someone with customer service experience to help the business grow! This is a 3 month contract that has a possibility to be extended but will be based upon the needs of the business. This is not a commissioned sales position.
Pay rate: $13.63
Work Hours: 8:30 a.m. to 5 p.m. Monday through Friday
Bilingual (English/Spanish) - preferred
Responsibilities:
Making outbound calls to members to schedule cervical cancer screenings.
Logging calls and adding notes into the system based on the interaction
There will be a 2 week training period
Working hours: 8:00 AM - 5:00 PM
Skills:
At least one year of call center/customer service experience.
Managed Care knowledge is preferred.
Strong data entry skills;
PC proficiency;
Excellent verbal and written communication skills.
Strong sense of customer service.
Strong interpersonal skills including tact, diplomacy, and flexibility to work effectively with senior administration, staff and general public.
Bilingual (English/Spanish) - preferred
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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