Outbound Call Center Representative

  • location: Phoenix, AZ
  • type: Temporary
  • salary: $13 per hour
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job description

Outbound Call Center Representative

Randstad is currently seeking a Outbound Call Center Representative for a health services organization in Phoenix, AZ. Interested candidates should apply to this posting with an updated copy of their resume, complete with relevant contact information. This position is a 4 month contract opportunity with a possibility for extension, paying $13/hour. Interested candidates must be available to work between 8 AM to 8 PM, Monday through Sunday.

+ Places outbound calls which are predominantly routine, but may require deviation from standard screens, scripts and procedures based on leads and completes the sale of products and/or services.
+ Uses computerized systems for tracking, information gathering, and/or troubleshooting.
+ May answer inquires and resolve problems.
+ Outbound Calls to current customers - if customers wants to change to new plan the agent will work to update their paperwork via telephone - if they do not want to change plans the agent will answer any questions they may have regarding their current benefits
+ Data Entry in sales forces
+ Potential Goals per day will be 30 calls per day

Working hours: 8:00 AM - 8:00 PM

+ Requires general knowledge of the organization, products, and/or services.
+ May assess needs and suggest/promote alternative products or services.
+ Requires ability to navigate a computerized data entry system or other relevant applications.
+ Great communications skills

+ High School Diploma or GED required.
+ 5 or more years of seasoned experience in position.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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