Dealer Relations Specialist
Randstad's client in Arlington TX, a major leader in the Auto Finance industry, is looking for a Customer Service professional to join their Dealer Relations team!
This is a long term contract opportunity, possibly temp to hire. Compensation: $16.25 per hour
Candidates in this role will be responsible for providing?? dealer support by engaging internal and external customers via multi-channel requests, (i.e. phone, email, mail and dealer portal) focusing on brand loyalty and creating an environment that increases overall dealer customer satisfaction.?? Administratively manages and maintains the dealer information and documents in the Central Database, Salesforce, and any other integrated systems related to dealer record management. This employee has contact with both internal and external customers, such as dealers, banking institutions, and all internal departments.
Working hours: 8:00 AM - 5:00 PM
-- Customer/client interaction experience, must present very professionally and personable over the phone
-- Knowledge of the end to end auto finance process is HIGHLY PREFERRED
-- Knowledge of "life of the loan" as it relates to consumer auto finance
-- Ability to read and interpret legal agreements
-- Knowledge of various computer software (Microsoft Windows and Microsoft Office, Dealer Central, Salesforce.com, AS400, Provenir, Oracle, DealerTrack and RouteOne)
Please apply online for immediate consideration!!
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