Customer Service

  • location: Salem, NH
  • type: Temp to Perm
  • salary: $18 per hour
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job description

Customer Service

Payroll Service Representative

Our prestigious client in Salem, NH is looking for payroll services representatives that are looking for a fast-paced, team oriented, corporate environment with room to grow! Ideal candidates will have a background in client services, human resources, or pay rolling, but these areas are not a must. Role will last 2-3 months prior to going permanent.

Permanent Benefits include a generous jump in pay, yearly bonus opportunity, comprehensive health, dental, vision, 401K, disability, paid time off, tuition reimbursement, voluntary relocation assistance as well as work/life balance, employee referral, and matching gift programs.

Responsibilities:
Duties:

-Work and coordinate with up to 125 assigned small to mid-sized business clients in regards to their payroll system.
-Receive various communication from clients and respond accordingly in solving client problems
-Ensure each payroll is compliant by reviewing audit reports both individually and with clients and walking through solutions while educating client.
-Maintain performance metrics and survey targets for quality delivery
-Understanding and explanation of co-employment relationship
-Follow-up on discrepancies and solve problems in an efficient and professional manner
-Identify problems and escalate to appropriate parties if needed
-Review of year-end check lists with clients
-Place calls to client base in order to maintain quality standards.
-Detection of financial errors and corrections.
-Work heavily in proprietary systems, Microsoft Office Suite

Working hours: 8:00 AM - 5:00 PM

Skills:
Skills/Qualifications:

-CPP preferred, not required
-Bachelor's or Associates degree preferred, not required
-High Level of professionalism
-Ability to meet tight deadlines
-Highly organized person
-Computer proficiency and the ability to work in several programs at once
-Strong problem solving

Qualifications:
Qualified and interested candidates forward resumes to Seth Funk at seth.funk@randstadusa.com and call 603-623-1181.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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