Customer Service Intermediate level

  • location: Charleston, SC
  • type: Permanent
  • salary: $77,000 - $80,000 per year
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job description

Customer Service Intermediate level

Randstad is seeking an Insurance Customer Service Representative for a permanent opportunity in Charleston.- In this role, candidate will be responsible for servicing both commercial and personal insurance accounts.- Qualified candidates will have 5 plus years of insurance customer service experience, a Property & Casualty license, and excellent interpersonal skills. The salary is $60,000-$80,00 a year based on prior work experience.

*Competitive Pay
*Stable & Reputable Company
*Excellent Benefits

Responsibilities:
Typical Duties:
*Making changes to current policies
*Assisting walk in customers with any questions or concerns
*Process renewals
*Explaining invoices and responding to customer inquiries
*Monitor monthly expiration lists and open activities for all assigned accounts
*Maintain up to date customer electronic files in Applied Systems and paper transactional files

Working hours: 8:00 AM - 5:00 PM

Skills:
Required Skills:
*Excellent face-to-face and over the phone customer service
*Professional in presentation, communication and demeanor
*Must be comfortable working in an office that works heavily with paper files
*Proven ability to multitask and re-prioritize tasks as needed
*Must be comfortable with frequent interruptions
*Professional business dress code required
*Team Player
*Can work successfully with little direction

Qualifications:
Minimum Requirements:
*Must have 5 plus years of Commercial and Personal Insurance Customer Service experience
*Property & Casualty license required
*Proven reliability and work ethic verified through work references

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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