Licensed Insurance Representative
Provides detailed analysis that identifies and promotes the value of the existing health/retirement plan, discuss options, provides alternative plan options when appropriate and makes recommendations. Provide customers with counseling and recommendations for plan changes. Responsible for working with members during rate increases or any other time a member is a risk of leaving. Associate will work with cancellation requests to prevent member attrition.
Handling requests in a prompt, accurate, and courteous manner following standard processes and procedures is required
Working hours: 8:00 AM - 5:00 PM
Must have a current resident Health & Life Insurance License for their state and maintain active license through the duration of the assignment. Re-selling the value of the plan, new plans, know how to fight back on cancellation calls.
Must type at least 25 WPM
Advanced oral and written communication skills required. Requires keyboard proficiency and proficiency with basic PC office software. Advanced organizational and problem-solving skills required. Ability to multi task and work in a fast-paced, deadline-driven environment.
Requires a BA/BS, 3-4 years Life & Health insurance experience in sales and/or member services or any combination of education and experience, which would provide an equivalent background.
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