Cantonese - Mandarin speaking Customer Service Agent

  • location: New York, NY
  • type: Permanent
  • salary: $16 - $17 per hour
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job description

Cantonese - Mandarin speaking Customer Service Agent

Interviews are being conducted for a customer service role for a candidate that speaks fluent Cantonese. This opportunity is with a large company in Manhattan and we are hiring friendly, customer service oriented candidates for this full time position.

Working with the facility case manager to resolve patient issues concerning schedule changes, routing suggestions, provider changes, etc.
Coordinate with facility social workers to get updated lists of patient addresses.
Compare provider trip logs with prescheduled trip confirmations received from facilities
Interact with social security professionals regarding patient trips via email or fax

Working hours: 8:00 AM - 5:00 PM

Must be fluent in Mandarin / Cantonese
Hours are flexible shifts between 8am-8pm, Monday - Saturday

Must be able to type 35 WPM
1-2 years of experience in a call center environment required.
HS Diploma required

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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