Call Center Representative Inbound

  • location: Oriskany, NY
  • type: Temporary
  • salary: $13.36 per hour
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job description

Call Center Representative Inbound

With over 145 years of experience, this Fortune 500 insurance company is a leading innovator and a recognized leader in protection planning and retirement and savings solutions around the world. Provide service and information to customers regarding products, including explaining policy features and benefits, providing policy-specific information, requests regarding claims and processing transactions.


  • Provide service to customers who possess a policy by responding to requests via telephone regarding insurance and other financial service products and benefit plans
  • Research and respond to requests and discuss options regarding various aspects of the policy
  • Process transactions and fund transfers and refer requests for other policy modifications to appropriate areas

Working hours: 8:00 AM - 8:00 PM


  • Demonstrated ability to learn quickly and willingness to obtain functional knowledge and understanding of company products as well as administrative, claims, underwriting and marketing organizations
  • Excellent oral & written communication skills
  • Superior telephone etiquette
  • Excellent listening skills and ability to articulate ideas


  • Previous Call Center experience preferred
  • Strong solid math and analytical skills

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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