Bi-lingual Customer Service Representative

  • location: Chicago, IL
  • type: Temp to Perm
  • salary: $14.25 per hour
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job description

Bi-lingual Customer Service Representative

Can you fluently speak multiple languages?
Do you love customer service and helping others solve problems in a fast paced environment?
Do you enjoy a hands on approach to health care and helping to assist others with receiving care?
Are you looking for a role that will allow you to enjoy your nights and weekends with your family?

Randstad is hiring for a client located in the heart of downtown Chicago. Hours will be between 7:00 AM and 5:00 PM, Monday through Friday.

Randstad offers: Weekly pay, talent discount programs, access to insurance, and access to a client network that can place you with roles around the world!

Apply now! This team will begin it's operations starting August 20th!

Responsibilities:
-Answering a large amount of inbound calls
-Research and answer all questions in one phone call
-Assist callers and help solve their problems

Working hours: 7:00 AM - 5:00 PM

Skills:
-Active listening skills
-Compassionate and empathetic
-Computer Savvy
-Ability and willingness to changes in policies, procedures, and duties
-Customer Service mindset
-Can do attitude and willingness to go above and beyond

Qualifications:
-High school diploma/GED - education will be verified
-Must be fluent in English and Spanish
-6 months call center, dispatch and/or human services experience - must be able to verify experience
-Job stability
-1 year of customer service experience
-Must be willing to actively participate in training.
-Pay rate of $14.25 per hour

Want to apply quicker? Email your resume to matt.skierkiewicz@randstadusa.com

Please click to apply! The class starts at end of August, however the deadline to be selected is the last week of July. Training is conducted for two weeks that includes class room like instruction, role plays, side by side, quizzes and a final exam. The training provides you with all the information and tools you need to be successful on the call center floor.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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