Bilingual Call Center Representative

  • location: Tampa, FL
  • type: Temp to Perm
  • salary: $11 - $13 per hour
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job description

Bilingual Call Center Representative

Seeking dedicated and customer service focused employees! Within this position,you will work in a call center setting, receiving inbound calls to assist patients in scheduling transportation to their upcoming doctors appointments. Outbound calls are made to coordinate driver pick up and drop off times for individual patients. This specific opening does require all applicants to be Bilingual in Spanish and English.

Responsibilities:
-Answer all inbound calls, providing prompt and friendly customer service to create ease for patient scheduling purposes.
-Assess, prioritize and resolve client issues using good listening and comprehension skills.
-Coordinate driver schedules
-Enter new admissions into the computer in a timely manner.

Working hours: 8:00 AM - 5:00 PM

Skills:
-Bilingual in Spanish and English
-Medical Office or Call Center Experience
-Good Listening Skills
-Courteous manner over the phone

Qualifications:
- 1 year Call Center or Customer Service Experience
- Must be Bilingual in Spanish and English
-Medical Call Center Experience Preferred

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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