Referral Management Specialist

  • location: Charleston, SC
  • type: Temp to Perm
  • salary: $14.65 per hour
easy apply

job description

Referral Management Specialist

We are seeking candidates for a temp-to-permanent Referral Management Specialist opening in Charleston. The Referral Management Specialist serves as the initial point of contact for individuals and referring physicians seeking access and referral information for medical care.- This position facilitates the referral process and schedules appointments for multiple specialties and primary care physicians in a call center environment utilizing an automated scheduling system.-- This is a long term opportunity with the potential to go permanent.

Responsibilities:
*Facilitating the referral process and scheduling appointments for multiple specialties and primary care physicians in a call center environment
*Triages patient calls according to established algorithms
*Answering questions, resolving issues and referring to appropriate clinical team for clinical issues as appropriate.??
*Performing quality data collection of accurate information including demographic, physician, insurance, employment, next of kin, emergency contacts and other miscellaneous information needed to complete the patient's information.??
*Performing activities to ensure effective operations of the clinics, while enhancing the revenue cycle and providing the highest level of customer service

Working hours: 8:00 AM - 5:00 PM

Skills:
Minimum Requirements:
*Prior medical front desk or medical call center experience is strongly preferred
*At least 2 years of call center/customer service experience
*Prior EPIC experience is a plus
*Must be computer literate
*Positive and friendly demeanor
*Proven reliability verified through positive work references
*Excellent customer service skills
*Ability to calmly handle upset customers
*Ability to multi-task
*Flexible to learn new tasks

Qualifications:
Please attach a current resume with the contact information for your last three employers.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

easy apply

get jobs in your inbox.

sign up
{{returnMsg}}

related jobs

    Human Resources Generalist

  • location: Charleston, SC
  • job type: Permanent
  • salary: $45,000 - $48,000 per year
  • date posted: 7/31/2018


    Paralegal

  • location: Charleston, SC
  • job type: Permanent
  • salary: $40,000 - $42,000 per year
  • date posted: 8/14/2018