Call Center Representative Outbound

  • location: King of Prussia, PA
  • type: Temp to Perm
  • salary: $15.50 per hour
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job description

Call Center Representative Outbound

Our client is seeking an excellent candidate for a Customer Service Collections role in the King of Prussia area! This temp-to-hire opportunity is paying between $15.50 per hour. Upon being converted to an permanent employee the position does offer a tiered-commission structure.

- Make outbound calls and follow-up on high volume delinquent accounts
- Take inbound calls and support customers
- Establish payment plans for specific time frames
- Track results and report to management
- Handle billing questions
- Work with Sales, Customer service, Billing, and Credit departments

Working hours: 10:00 AM - 6:30 PM

The person in this role should exemplify the following:
- Excellent Excel skills
- Ability to be assertive
- highly professional
- Customer focus
- Positive attitude
- Attention to detail
- Multitasking skills

Candidates must qualify for this position through skill assessments for the following:
- Microsoft Word
- Microsoft Excel
- Call Center Math
- Typing
- Data Entry
- Spelling & Grammar

If you are interested in pursuing this opportunity please apply directly to this posting.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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