Product Support Engineer

  • location: Pine Brook, NJ
  • type: Permanent
  • salary: $55,000 - $60,000 per year
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job description

Product Support Engineer

We have an exciting new opportunity in the Pine Brook, NJ area for a Product Support Engineer! This role consist providing technical support for distributor's sale people, accessories vendors, and application
engineers, for technical data, drawings, and specifications.

Responsibilities:
?? Assist Product Support Managers in day to day tasks and
operations related to machine tool sales and support
?? Technical Support to dealers and internal personnel
?? Review and solve distributor issues pertaining to new
machine and accessory sales
?? Maintain and distribute technical data and support drawings
?? Assist in preparing and maintaining master quotes
?? Assist in maintaining spread sheets, word docs, access
databases and shared folders of technical data including
CAD drawings, machine specs, vendor information and
other machine related documentation
?? SAP data management of stocked machine models
?? Modify SAP CV/SQ and approve to create real purchase
orders.

Working hours: 9:00 AM - 5:00 PM

Skills:
- Analytical-Synthesized complex or
diverse information
- Project Management
- Customer Service
- Strong MS Office skills including
Word, Excel and Access
- Some CAD ability
- ERP experience preferred

Qualifications:
All interested candidates are encouraged to apply and email Nick.burke@randstadusa.com with the subject "Product Support"

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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