Customer Support Associate

  • location: Worcester, MA
  • type: Temp to Perm
  • salary: $14.50 - $15 per hour
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job description

Customer Support Associate

Currently looking for a candidate for a Customer Support Associate position in Worcester, MA

Shift Required: 8:00am - 6:00pm Monday-Friday

Pay Rate: $15.00 / hour

Responsibilities:

  • Receive inbound calls from policyholders in a contact center environment.
  • Partner with others within Personal Lines to resolve customer related issues.
  • Process billing transactions on behalf of policyholders, which include telephone payments and account adjustments.
  • Accurately interpret and verify billing transactions.
Skills:

  • Experience in a customer service, retail, banking, call-center or administrative/office environment.
  • Excellent telephone etiquette and service delivery skills.
  • Communication skills and effective listening abilities, seeking high-energy and results-oriented talent
  • Bachelor's degree preferred; High School Diploma/GED required.
TO APPLY: Email Resume to: deron.collins@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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