Outbound Call Center Representative

  • location: Peoria, IL
  • type: Temp to Perm
  • salary: $10 - $10.25 per hour
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job description

Outbound Call Center Representative


This is a full time temp-hire opportunity with client in Downtown Peoria, working in a call center type environment. Will be making calls pertaining to patient medical bills, answering questions and processing payments. Candidates must be able to work in fast-paced environment. Strong multi-tasking & customer service skills required. Strong data entry and typing skills (MUST TYPE AT LEAST 25 WPM) are a must. In addition to the base pay there is also a very strong bonus structure allowing for uncapped income potential.

--Interact and work with other department personnel
--Meet personal and team collection goals by contributing to the group effort of collection on delinquent accounts, reviewing accounts and arranging payment plans over the phone
--Represent our company in a professional manner by following company policy and procedure as well as FDCPA and HIPPA guidelines
--Learn and execute skills needed to secure payments
--Complete all administrative functions on a timely basis

Working hours: 10:00 AM - 7:00 PM

--Excellent time management, organizational and multi-tasking skills.
--Previous customer service, medical billing or collections experience is required
--Strong computer skills, typing (AT LEAST 25 WPM) and 10-key skills helpful
--Proficient with Microsoft Office Suite (Excel, Word, and Outlook).
--Excellent written and verbal communication skills.
--Ability to work independently and/or in a team environment.

If interested in these opportunities with Randstad don't wait, please go to www.randstadusa.com to fill out the online application or email your resume directly to jake.dalpiaz@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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