Outbound Call Center Representative
GREAT TEMP-HIRE OPPORTUNITY WITH LOCAL CLIENT IN PEORIA!
This is a full time temp-hire opportunity with client in Downtown Peoria, working in a call center type environment. Will be making calls pertaining to patient medical bills, answering questions and processing payments. Candidates must be able to work in fast-paced environment. Strong multi-tasking & customer service skills required. Strong data entry and typing skills (MUST TYPE AT LEAST 25 WPM) are a must. In addition to the base pay there is also a very strong bonus structure allowing for uncapped income potential.
--Interact and work with other department personnel
--Meet personal and team collection goals by contributing to the group effort of collection on delinquent accounts, reviewing accounts and arranging payment plans over the phone
--Represent our company in a professional manner by following company policy and procedure as well as FDCPA and HIPPA guidelines
--Learn and execute skills needed to secure payments
--Complete all administrative functions on a timely basis
Working hours: 10:00 AM - 7:00 PM
--Excellent time management, organizational and multi-tasking skills.
--Previous customer service, medical billing or collections experience is required
--Strong computer skills, typing (AT LEAST 25 WPM) and 10-key skills helpful
--Proficient with Microsoft Office Suite (Excel, Word, and Outlook).
--Excellent written and verbal communication skills.
--Ability to work independently and/or in a team environment.
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