Customer Service Representative

  • location: Phoenix, AZ
  • type: Temp to Perm
  • salary: $14 per hour
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job description

Customer Service Representative

Randstad Staffing is working with a local identity protection company in Scottsdale to fill a customer service specialist position. This is a great Temp-To- Hire opportunity.

This position requires a fast paced individual with multitasking skills who will be responsible for the following performance objectives:
-Deliver a world class experience through knowledge, building rapport, providing assistance and
education to our participants
-Need Open Availability 7 days a week

-Acts as the first resource for customer questions and requests.
-Demonstrates a high degree of empathy, compassion and professionalism.
-De-escalates difficult client situations.
-Utilizes strong written and verbal communication skills.

Working hours: 5:00 AM - 7:00 PM

-Ability to absorb and apply training in multiple functions; flexibility to be shifted from one function to another based on business needs.
-Ability to navigate multiple software applications
-High proficiency typing skills and computer comprehension

-Associate's or Bachelor's degree preferred but not required
-1 year or more of Customer Service experience

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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