Order Entry/Customer Service Specialist
We are seeking candidates for a permanent Order Entry/Customer Service Specialist. This is a full time opportunity, working Monday - Friday 8am-5pm. The position is in the Wando area with a stable and growing organization. The salary of the positions will be $37,000- $40,000 based on education and work experience. The company offers full benefits, 401(k) and paid time off.
In this role, you will be receiving customer orders via fax and email. You will be responsible for checking with the warehouse on the available stock, entering in the order and following up with the customer with shipment information. You will also assist the customer with any product or shipping issues via phone and work to resolve them quickly. It will be your job to be proactive and work with the sales and warehouse departments to ensure a smooth ordering process for the customers. You will also reach out to the clients to ensure they have received their invoice.
Working hours: 8:00 AM - 5:00 PM
*Friendly and helpful nature
*Problem solving skills
*Team Player mentality
*Ability to work proactively
*At least 3 years of prior Order Entry experience (preferably in a manufacturing environment)
*Proficient in MS Office (SAP experience is a preferred)
*Previous Customer Service experience
*Excellent written and verbal communications skills
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