Customer Service Representative

  • location: El Paso, TX
  • type: Temp to Perm
  • salary: $14.50 per hour
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job description

Customer Service Representative

Randstad is hiring for a customer service representative for a major financial firm in El Paso!

Pay: $14.50/hr
Location: El Paso, TX 79912
Training: Classroom and/or side by side
Hours: Monday-Friday - 8 hour shift between 8am-6:30pm
Start Date: ASAP
Duration: 6 months (possible extension/can apply internally as positions open up)

Responsibilities:
More of a processor role; processing applications for new accounts through the system
Will review applications for missing information and push them through
Utilize dual monitors
High accuracy with input and reviewing information
Any missing items will require client contact; working with bankers, and branches to obtain missing information
CSR - de-escalation techniques; frustrated customers due to applications being held up
Will handle many types of applications, so not repetitive in that sense
Structured enviroment, client service environment

Working hours: 8:00 AM - 6:00 PM

Skills:
Qualifications:
Customer service experience
Processing or financial services experience
Attention to detail
Motivated and fast learner
Computer skills

Qualifications:
If interested or know of anyone who may be, please send updated resume to vivian.dang@randstadusa.com subject "El Paso - CSR"

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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