If you're interested in providing excellent customer service for a reputable company, be part of a team that will provide positive quality service through team work in a fast-paced environment!
Shift Hours: Mon-Fri 8:00am-5:00pm
-Proficiency in MS Office Excel, Word, and Outlook, in particular
-Excellent time management skills and the ability to prioritize work/ multi-task
-Organizes and prioritizes large volumes of information and calls
-Answer a high volume of calls in a fast-paced environment, while delivering quality service and creating a positive caller and co-worker experience
-Review call logs daily and self-report any matters that were mishandled to management
-Maintaining regular and punctual attendance
-Ability to communicate clearly, concisely and with good grammar (both verbal and in writing)
-Willing to ask questions, collaborate and work in a team setting
Working hours: 8:00 AM - 5:00 PM
-Accurate and proficient typing skills (35 wpm)
-Ability to remain seated for extended periods of time
-Possess active listening skills
The ideal candidate for our position will have/be able to:
-A high school diploma or equivalent
-Minimum of one year experience in a service environment dealing with the public
-Strong customer service skills/focus with demonstrated composure, ownership and professionalism
-Learn and apply new info in a fast-paced, changing environment
-Follow instruction and work within policies, procedures, and deadlines
If you're interested, please apply to this application with an updated resume and we'll follow up with you!
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.