Order Management Specialist

  • location: Stow, MA
  • type: Temporary
  • salary: $20 - $22 per hour
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job description

Order Management Specialist

Randstad Sourceright in partnership with The Bose Corporation is looking for individuals with a strong customer service background and B2B experience to join the Account Services Team in Stow, MA.
The account services team manages all the order to cash process for our resellers and distributors in the Americas. It is a fast-paced challenging environment, which requires excellent attention to detail and communication skills. Our goal is to provide our customers and the organizations we support with the highest level of service possible, while maintaining efficiency. A high level of collaboration is expected from our team members as we aid and support to many organizations within Bose Corporation.

The Bose Corporation is an industry leading Consumer Electronics Company with a passion for innovation through technology & for providing a collaborative environment that fosters professional development and growth. Randstad is a global leader in Human Capital Solutions who have been a strategic staffing partner to Bose for over 16 years, connecting top local talent to their progressive and fast growing organization.
BENEFITS TO YOU:
- competitive pay plus benefits including a 401k option & paid time off
- modern building with local and onsite amenities
- professional development
- attractive discounts on all Bose products
- standardized scheduling with flexibility

Responsibilities:
Responsible for supply of to external and internal wholesale export accounts.
Manage high volume of daily purchase order processing.
Collaborate with field staff and account managers to resolve several customer issues.
Identify areas of improvement and work with internal and external colleagues to execute them.
Respond to daily emails from customers and colleagues in a timely manner.

Working hours: 7:00 AM - 7:00 PM

Skills:
--Experience with SAP/CRM/ECC systems
--Strong communication skills
--Strong attention to detail
--Knowledge of distribution and sales processes
--Must be able to work well independently and proactively solve problems
--Working knowledge of Microsoft Excel, Word and Outlook
--Experience working with European partners

Qualifications:
Please note that this initially scheduled to be a 4-6 month contract. For immediate consideration please contact sonia_carestio@bose.com.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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