Works primarily in a specific & restricted field for proper merchant setup.
Reviews new merchant accounts administering the QC Governance Rules & following the instructions on the Wiki. Coder ensures proper merchant equipment is setup & orders are released, as applicable. Identify when additional information is needed to satisfy the rules. Send detailed emails explaining what is needed to remedy any pending items.
Working hours: 8:00 AM - 5:00 PM
Must balance production & quality expectations, working from an online queue, reviewing documentation.
Must use 2 monitor screens & multiple systems at one time.
Critical thinking is a must in working accounts, the information must be reviewed and evaluated to ensure it makes sense.
Escalate when in doubt.
Must have High School Diploma/GED
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