Call Center Representative Inbound

  • location: Austin, TX
  • type: Temporary
  • salary: $12 per hour
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job description

Call Center Representative Inbound

NOW HIRING: Call Center Agent: $12/hr - Austin, TX 78728

One of our customers in Austin, TX is growing and a number of Call Center Agent positions have become available.- If you're great at helping people over the phone, we'd like to talk to you. If your friends are also seeking an opportunity of this sort, we'd like to talk to them too!

Please complete the 3 step application process below for immediate consideration:

Step 1: Apply directly to this job posting.

Step 2: Complete the Virtual Interview using the link below:
https://goo.gl/forms/najhYldp0xMFs6dQ2

Step 3: Assessments
Once we have received your application and responses to the Virtual Interview, your answers and application will be reviewed. If you are selected to continue the screening process, we will immediately send you the assessment necessary to move forward with the hiring process. Please keep an eye on your email. Timely completion of this assessment is necessary in order to be considered. Please, don't delay.

Pay: $12/hr

Shift: Shifts will fall between the hours of operation of 7am-7pm; 7 days/week
*Your 40 hour work week will be comprised of five 8 hour shifts. Your shift will be assigned during training, and will be the same each day moving forward. We do ask for the flexibility to work all shifts as we cannot guarantee a specific shift.*

Responsibilities:
What you'll be doing:
Customers call into our client's support center and speak to you as part of our customer service team. You'll answer questions about their current benefit coverage(s), opportunities for additional coverage(s), update their personal data and sending the customers any documents necessary.

You'll be much more than just part of a call center, you'll be a subject matter expert (paid training provided) who helps retain and grow our client's customer base.

Working hours: 7:00 AM - 7:00 PM

Skills:
Job Type:
This is a project opportunity covering an open enrollment period for a Health Insurance company estimated to go thru 12/28/18.

Qualifications:
Requirements:
--Must be 18+ years of age and legally authorized to work- in the United States
--Must have at least a High School Diploma or GED
--Must be willing to submit to a full background check and drug test in accordance with state laws
--Must have basic computer skills

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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