Exceptional Tech company in high growth- mode with headquarters in Franklin, TN and California has an immediate opening for Technical Support candidate with Prior help desk or technical support experience in a fast-paced environment.
A leading provider of secure software -defined WAN solutions to the world's top enterprises, this company has been recognized 7 times by INc5000 as one of America's fastest growing private company
We have an immediate opening for a wonderful company located in the Cool Springs area and are looking for the right person to provide support to customers.
In this role you will be
- Working directly with both technical and non-technical users to troubleshoot various issues
-Monitor customer and network alarms and take appropriate actions to resolve issues.
-Working with internal departments and customers to troubleshoot and isolate facility-based customer and network related errors
Working hours: 8:00 AM - 8:00 PM
Strong technical skills and attention to detail and strong communication skills both written and verbal.
-1-2 years of experience in computer related field will out your resume to the top
- Minimum of 1 year of experience in a direct customer support environment
- Excellent customer service skills
Great opportunity which will start within the next week- please send your resume for immediate review to: firstname.lastname@example.org
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