Our client is currently hiring a Collections Representative to join their collections team. The Collections Representative will initiate the appropriate action to collect past due balances and record accurate notes on delinquent accounts. In addition, reporting of collection activities to the Collections Supervisor and/or Manager is required.
Place outbound telephone calls to Consumers regarding delinquent accounts and negotiate repayment options.
Field inbound telephone calls from Consumers regarding delinquent accounts and negotiate repayment options.
Update collection notes and change account statuses based on established procedures
Review accounts to be recommended for Legal referral.
Participate in regular meetings and communicate opportunities for process improvement.
All other duties as assigned.
Working hours: 8:00 AM - 5:00 PM
*MUST HAVE 3+ YEARS OF COLLECTIONS EXPERIENCE*
Strong oral communication and interpersonal skills required. Must be an active listener.
Excellent computer navigation skills required.
Strong typing skills and Microsoft Outlook required.
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.