Call Center Representative

  • location: New York, NY
  • type: Temp to Perm
  • salary: $17 per hour
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job description

Call Center Representative

Randstad has an exciting new opportunity for bilingual customer service/call center representatives in Downtown Manhattan! Our client is in need of candidate's coming from the customer service/call center background, preferably with experience in healthcare. Those without experience will also be considered!

Languages needed: Cantonese, Mandarin, and Russian

We will be actively reviewing resumes this week, so please apply! We look forward to reviewing your qualifications!

Responsibilities:
- Must be able to interact with social security professionals regarding patient trips via email or fax.
- Working with the facility case manager to resolve patient issues concerning schedule changes, routing suggestions, provider changes, etc.
- Coordinate with facility social workers to get updated lists of patient addresses.
- Compare provider trip logs with prescheduled trip confirmations received from facilities.

Working hours: 11:00 AM - 8:00 PM

Skills:
-Must be Bilingual in one of the following

--Russian
--Cantonese/Mandarin

-Must be able to type 35 WPM
-1-2 years of experience in a call center environment required.
-HS Diploma required

Qualifications:
Working hours: Must be Flexible for 8 hour shift between 8am-8pm, Monday - Saturday! Saturday hours are shorter!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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