Call Center Representative

  • location: New York, NY
  • type: Temp to Perm
  • salary: $13.70 per hour
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job description

Call Center Representative

We have an exciting opportunity to work with a large government funded agency in Downtown Manhattan! If you have good customer service experience, high energy, and are looking for a position where you can grow, this is the perfect role for you. This is a temp to permanent position, full time employment (40 hrs/week), where you must have schedule flexibility to work 8 hours shifts from 8-8 on Mon-Fri and 9-2 on Saturdays. Pay is $17.00/hr. Apply now and don't miss out on this opportunity!

Must be bilingual (fluent) in Spanish and English.

Responsibilities:
-Respond and make best effort to answer and assist callers with their inquiries and needs.
-Provide information and direction to callers regarding mail-in and telephone renewals, Premium Assistance and other programs.
-Attend meetings and trainings as requested, and maintain up-to-date knowledge of all programs and systems.
-Respond to all inquiries with confidentiality and good attitude.

Working hours: 8:00 AM - 5:00 PM

Skills:
-High on customer service skills
-Bilingual in English and Spanish
-Data entry experience
-Good organizational and time management skills

Qualifications:
-1 year minimum of previous experience on Customer Service
-Data entry and telephone skills
-High School Diploma, GED or equivalent certification

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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