Customer Service

  • location: Andover, MA
  • type: Temp to Perm
  • salary: $19.04 per hour
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job description

Customer Service

Randstad is hiring a Customer Service Specialist to work with our client, a major global Medical Device company in Andover.

This is a fast-paced role requiring excellent communication, attention to detail and time-management skills.

Responsibilities:
We need two customer service contractors and two customer service contractors with call center experience. These two will be on the phones 90% of the time as well as entering orders into the system (SAP). A total of 4 positions with two of them being heavy phone work.

These positions will run through the end of the year and into 2019.

Description:

Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
First point of customer contact for general inquiries like pricing, products, scheduling etc.
Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.

Working hours: 8:00 AM - 5:00 PM

Skills:
Experience:
2-5 years of experience in position or specialization.

Education:
High-school/Associates or equivalent experience

Qualifications:
If you think this is a great opportunity for you, please email a current resume to iris.levy@randstadusa.com

Thanks for your interest in working with Randstad!!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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