Customer Service Entry Level

  • location: San Jose, CA
  • type: Permanent
  • salary: $15 per hour
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job description

Customer Service Entry Level

Do you enjoy communicating with people? Have a cheery personality? We are looking for customer service representatives to join the customer care team at a car rental center. If you are an overachiever and like to work hard to make extra income, you will enjoy a great company that also offers commision!

If you have a positive, professional demeanor and understand the importance of making and keep customers happy, this opportunity is great for you!

Responsibilities:
As a Customer Service Representative, you will answer incoming calls, emails, and work with incoming visitors from around the world, processing orders, taking payments, adding on benefits, and documenting information into the system. We are a metric driven team and expect our teams to reach daily activity and quality and quality goals. Top performing individuals and teams are recognized every day for their accomplishments.

Working hours: 8:00 AM - 5:00 PM

Skills:
- Greet and assist customers in a quick and friendly manner.
- Respond to customer phone and email inquiries in a prompt, courteous and concise manner.
- Answer customer questions and assist in problem solution.
- Accurately document all customer information in the system clearly and thoroughly.
- Good problem-solving and quick analytical thinking skills.
- Excellent listening and communication skills.

Qualifications:
High school diploma, GED, or equivalent
1 year or more of customer service experience
Basic software skills required
Ability to prioritize
Flexibility and reliability
Must be flexible with working days, nights, weekends, and holidays

For immediate consideration please apply TODAY to this career building opportunity. Please submit your resume to Sarah Jimenez at sarah.jimenez@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
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