Account Representative/Inside Sales

  • location: Saint Paul, MN
  • type: Temp to Perm
  • salary: $18 - $20 per hour
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job description

Account Representative/Inside Sales

We have an Account Manger/Insides Sales opportunity in the St. Anthony area, with a well-established manufacturing company. This position will: service customers and support outside sales representatives by receiving and processing orders, sending sample packets and other product information, advising customers on product, availability of stock, product ship dates, communicating product pricing information, handing problems with invoices and orders. The position will be Monday-Friday from 8:00am-5:00pm. Will offer $18-20 hourly. Looking to start ASAP.

If you are interested in the role, please submit your resume to Kari at kari.schram@randstadusa.com to be considered for the opportunity.

Responsibilities:
-Receives customer's orders over the phone, fax, email, and in person. Writes up the orders accurately and completely, in accordance with established policies and procedures. Sends confirmation notices of receipt of order
-Processes customer orders by performing order entry on a PC, order printing, product and private label requests, separating and distributing copies of order forms and note any special handling
-Charges correct sales tax to customer taking into account bill to and ship to addresses and determines correct sales tax rate for customer on all cash sales
-Generate freight quotes for 6 pallets or less customers
-Investigates any problem shipping situations, such as delays or shortages, and promptly reports the cause and expected delivery date, etc., to the customer and the sales representative
-Receives and investigates customer complaints, and promptly provides feedback to the customer as to how and when the situation will be resolved. Keeps sales representative informed of any issues
-Support outside sales representatives efforts working with customers to find what they need, create solutions and ensure a smooth sales process
-Maintains customer records of quotes, samples, opportunities, etc in the CRM program.
-Run various weekly and monthly reports as requested by sales manager or customer service manager

Working hours: 8:00 AM - 5:00 PM

Skills:
--High school diploma or GED.
--Proficient using Microsoft office programs on personal computer.
--Experience with ACT! or other CRM program a plus.
--Strong organizational skills
--Excellent attention to detail
--Excellent verbal and written skills
--Should be a self-starter with a can-do attitude
--Ability to multi-task and manage priorities and workflow
--Good problem solving and analytical skills

Qualifications:
If you are interested in the role, please submit your resume to Kari at kari.schram@randstadusa.com to be considered for the opportunity.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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