Outbound Call Center Representative
Randstad is currently seeking several Outbound Call Center Representatives for an American health insurance Company in St. Petersburg, FL. Interested candidates should apply to this posting with an updated copy of their resume, complete with relevant contact information. This position is a Temp-to-Hire opportunity paying $14.00/hr. Interested candidates must be available to work 9am to 5:30pm, Monday through Friday.
+ Demonstrate the ability to navigate multiple systems in order to schedule nurse practitioner
+ Deliver verbatim scripting.
+ Maintain member confidentiality and follow all HIPAA guidelines.
+ Practice exceptional customer service and telephone techniques
Working hours: 9:00 AM - 5:30 PM
+ Ability to maintain patience and professionalism with plan members.
+ Ability to meet quality assessments standards and call monitoring requirements
+ Ability to use a phone or wear a headset for extended periods of time
+ 6 months prior call center experience in sales, education, customer service, collections, or
+ High School diploma or GED equivalency
+ Computer and typing skills (Data entry)
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.