Call Center Representative Inbound

  • location: Oklahoma City, OK
  • type: Temp to Perm
  • salary: $11 - $12 per hour
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job description

Call Center Representative Inbound

Do you have professional customer service skills and a passion for helping people? Let Randstad place you with a top company with the opportunity for permanent placement! We are actively seeking Inbound Call Center Representatives for our client in Oklahoma City, OK 73127.

Responsibilities:
- Receive incoming calls from existing customers who have questions about a product or service
- Maintain professionalism with customers while handling any issues or questions
- Retrieve and enter information into the database while resolving the question

Operation Hours: 7:00 AM - 7:00 PM

(Must be flexible to work an 8 hour schedule between the hours 7 AM to 7 PM).

Skills:
-Ability to type 30 - 40 WPM
-At least six months of relevant experience
-Good knowledge of multi-line phone system
-Excellent interpersonal and customer service skills

Qualifications:
-High School diploma or equivalent
-Experience in a call center environment a plus
-Excellent interpersonal and customer service skills
-Sound reasoning and problem-solving skills
-Ability to read, understand and follow written policies and procedures

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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