Ocean Import Customer Service

  • location: Itasca, IL
  • type: Temporary
  • salary: $15 - $17 per hour
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job description

Ocean Import Customer Service

A Schaumburg area logistics giant is looking for an Ocean Import Customer Service Agent. Continue to grow your career by working with an industry leader in freight forwarding. This position is a 4-6 month contract where you will gain valuable skills and knowledge that can be used to secure a long term career in the logistics field. Bring you current skill set and leave with valuable new skills and talents. The logistics industry is experiencing fantastic growth and opportunities. If you can think on your feet and thrive in a fast pace environment, this is the time to join a great organization.


In general, you will be responsible to ensure accurate and timely movement of freight to specific destinations within the customers level of service standards. Process and organize all documentation needed to initiate and complete movement of freight as well as ensuring accurate receiving and shipping of customers' freight, maintain inventory integrity, reconcile inventory and shipping discrepancies.

- Communicate on a daily basis with customer, broker and other departments, including managers and/or supervisors when issues arise
- Coordinate and plan inbound and outbound loads
- Serve as support for the management team with data entry as related to billing functions
- Submit billing and confirm with Accounting billing has occurred
-Handle all requests from customer in a timely manner
-Verify all freight pulls, transfers, movement of freight and orders shipping to destinations

Job Type: Temporary 4-6 month contract
Compensation: $15-$18 per hour depending on experience

Working hours: 8:00 AM - 5:00 PM


-Self starter attitude
-Analytical thinker
-Proficient with Microsoft applications
-Ability to work a flexible schedule


-High School Diploma or Equivalent
-Industry experience preferred but not required
-Strong verbal and written communication skills

If you want to gain valuable industry experience with a national leader in logistics and work for a logistics giant, email your resume to michael.thornber@randstadusa.com. This opportunity will not last long so ACT NOW!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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