Entry Level Customer Service Representatives
Contacting healthcare facilities across the country through telephone
Set small retrieval size on-site appointments for our scan techs to copy paper or electronic medical records
Complying with HIPPA (Health Insurance Portability and Accountability Act) ensuring the right to privacy for patient-s records
Requesting the facility to provide copies by mail or fax for auditing under Federal Government Rules and Regulations
Logging all call transactions into the designated computer software system
Working hours: 6:00 AM - 3:00 PM
This position requires a fast paced individual with multitasking skills
Must be comfortable making outbound calls, will be making approx 100-200 daily
Must be able to navigate multiple screens, and notate accounts quickly while on calls.
Skills, Knowledge, Abilities:
Less than 1 year experience on phone and/or customer service
Extremely Detailed Oriented
Ability to Provide Information Accurately
Must be able to navigate dual screen computers
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.