Customer Service Representative

  • location: Wilmington, DE
  • type: Temp to Perm
  • salary: $13 - $14 per hour
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job description

Customer Service Representative

Wilmington, Delaware - Our client is looking for a temporary Customer Service Representatives that has the opportunity to go permanent, to join their growing business!

Responsibilities:
-Building relationships with our customers to better understand their unique needs
-Fulfilling requests and answering questions for internal and external customers
-Responding to customer inquiries via email or on the phone
-Data entry of client information
-Electronic filing and retrieval of documents
-Maintaining and updating customer records
-Managing customer portfolios
-Research and analysis of documents
-Navigating quickly between multiple databases quickly and accurately
-Contacting delinquent customers to receive payments

Shift- Monday- Thursday- 11am- 8pm- must be able to work twice a week
Monday- Friday- 8am-5pm - must be able to work twice a week
Saturday- 8am- 12pm- must be able to work two saturdays per month

Salary= $14.00/hour
*this is temp position that could go permanent

Working hours: 8:00 AM - 8:00 PM

Skills:
QUALIFICATIONS
-Bachelors degree is required
- Listening skills and ability to communicate information in a clear, courteous, concise and logical manner
- Knowledge in Microsoft Office Suite (you will be tested)
- Excellent decision making, problem solving and analytical skills
- Customer service skills

Qualifications:
Please apply directly to this posting or email a copy of your resume to cassidy.spencer@randstadusa.com

We look forward to working with you!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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