Customer Service Representative

  • location: Hyattsville, MD
  • type: Temp to Perm
  • salary: $14.75 per hour
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job description

Customer Service Representative

We are currently seeking an experienced Customer Service Representative for our client located in Landover, MD. This is a temp to hire opportunity paying between $14.75 per hour, working Mon-Fri 8:00am - 5:00pm( occasional Saturdays)

Responsibilities:
-Obtains client information by answering telephone calls; interviewing clients; verifying information.
-Determines eligibility by comparing client information to requirements.
-Establishes policies by entering client information; confirming pricing.
-Informs clients by explaining procedures; answering questions; providing information.
-Maintains communication equipment by reporting problems.
-Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
-Updates job knowledge by studying new product descriptions; participating in educational opportunities.
-Accomplishes sales and organization mission by completing related results as needed.

Working hours: 8:00 AM - 5:00 PM

Skills:
High School Diploma or GED
Prior Customer Service experience (preferred)
Verbal Communication
Listening
Data Entry
Customer Focus
Customer Service
Strong Attention to Detail
Professionalism

Qualifications:
*please apply directly to this posting at www.randstadusa.com for immediate consideration*

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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