Customer Service

  • location: Wilmington, MA
  • type: Temp to Perm
  • salary: $16 - $18 per hour
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job description

Customer Service

Our company in Wilmington is seeking a Customer Service Representative, $16.00/$18.00 Mon - Fri 8:00 am to 5:00 pm

Our company is seeking an entry level Customer Service Representative to join their team! They are looking for a person with a dynamic personality that is willing to work hard and grow with the company. If that's you, please email your resume to sherry.chuks@randstad.com


You will be responsible for helping customers by providing product, service information and resolving technical issues. They will train you for success. You will have plenty of opportunity for growth.

Responsibilities:
?? Handle customer inquiries and complaints
?? Provide a range of customer support including item pricing, order entry and customer follow-up
?? Customer service via phone and email
?? Manage backorders with our vendors
?? Document and update customer records based on every interaction
?? Develop and maintain a knowledge of our products and services over time

Working hours: 8:00 AM - 5:00 PM

Skills:
Qualifications:
--Ambitious with the desire to grow
--Must enjoy the most important job in our company, customer service
--Ability to build rapport with clients
--Ability to prioritize and multitask
--Positive and professional demeanor
--Excellent written and verbal communication skills
--Strong organizational skills
--Able to listen before speaking and pay attention to detail
--Work to get every detail right, learn from failures and let failure roll off the back

Qualifications:
Education: High school diploma or equivalent

Must be proficient in Microsoft Suites

If you are interested in the position or know someone who is, please email your resume to sherry.chuks@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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