Customer Service Representative Inbound

  • location: Jacksonville, FL
  • type: Temp to Perm
  • salary: $14 - $16 per hour
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job description

Customer Service Representative Inbound

Do you have high energy and possess a positive attitude? Enjoy feeling like you're a part of a team? If so, you would be the perfect match as a customer service representative to join this prospective "work family" and bring a positive light to their group.

Responsibilities:
An ideal candidate for consideration will be able to offer guidance and direct customers in the utmost of professionalism and care. He/she will be able to multitask while managing incoming calls and e-mails, openly communicate and review appropriate solutions. In addition, you will document and maintain company databases to ensure accuracy.

Working hours: 8:00 AM - 5:00 PM

Skills:
Greet customers warmly over the phone
Ability to calmly resolve issues, answer questions, concerns, etc.
Professional vocal presence
Provide clear and direct communication

Qualifications:
Minimum of a High School diploma required
Phone and Customer Service Experience
Must possess a clear understanding of all Microsoft Office programs, i.e. Word & Excel
Open to direction and a desire to learn

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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