Spanish and English Bilingual Call Center Specialist

  • location: Fort Lauderdale, FL
  • type: Temp to Perm
  • salary: $13 - $14 per hour
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job description

Spanish and English Bilingual Call Center Specialist

Have you ever wondered what it's like working for an elite company that is service quality driven, or an organization that is interested in your professional development and success? Well here's your opportunity to find out! Randstad USA is currently looking for exceptional professionals who have experience delivering excellent customer satisfaction.
The Bilingual Service Specialist position would require fluent communication in Spanish and English, as this individual will be receiving inbound calls from Spanish and English speakers. The ideal candidate will be compassionate, patient, polite, and professional and can easily adapt to change.

Pay Rate: $13.00-$14.00/Hr.
Working Hours: Must have open availability and able to work weekends
Location: Pompano Beach, FL

Responsibilities:
Duties/Responsibilities:
Assist customers in trouble shooting service issues with the vehicle applications
Take Inbound Automotive Emergency calls
Dispatch appropriate emergency units to accident scene

Working hours: 8:00 AM - 12:00 AM

Skills:
Superior problem resolution and follow up skills
Ability to work in a fast paced metrics driven setting
Proficiency in Excel, Word, Microsoft Outlook Email
Excellent organizational skills and attention to detail required

Education:
High School

Experience:
Experienced

Qualifications:
Must be fluent with written and oral communication in both Spanish and English
Minimum of 3 years of Call Center/High Call Volume experience
Must be able to work a flexible Schedule including weekends
Must be able to work in a fast-paced environment with daily work processing deadlines

Education:
-Associates Degree preferred


"We hope you're excited about this opportunity. To take the next step, please apply. It will only take a few minutes to create a profile and upload your resume. Once we have your application, you can expect to hear back from us within 2-3 business days. Thank you for your interest in Randstad." To schedule an interview, email your resume to jennifer.torres@randstadusa.com or call (754) 900-9662.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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