Call Center Representative Inbound

  • location: Norwalk, CT
  • type: Temp to Perm
  • salary: $12 per hour
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job description

Call Center Representative Inbound

Do you enjoy communicating with people on the phone? Have a cheery disposition? We are looking for customer service representatives to join the customer care team in a call center environment. If you like the idea of dressing down for work, you will enjoy the casual dress code.

If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you!

We are currently seeking new members to join our team and uphold our core values of integrity, reliability, and innovation at our client in Norwalk Ct. We're looking for candidates who understand the value of excellent service and can provide this to all customers. If you love working with people, get in touch with us immediately!

Responsibilities:
As a Customer Service Representative you will answer incoming calls and take messages. In addition, you will document information into a client system to track customer interactions.

We are a metric driven team and expect our teams to reach daily activity and quality goals. Top performing individuals and teams are recognized every day for their accomplishments.

Working hours: 3:00 AM - 11:00 PM

Skills:
- Respond to customer phone calls in a prompt, courteous and concise manner.
- Accurately document all customer interactions in clear and thorough detail.
- Excellent listening and communication skills
- Ability to type 35 words per minute

Education:
No Degree Required

Experience:
Entry Level

Qualifications:
Working hours: 3:00 PM - 11:00 PM with working on the weekends and days off during the week

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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