Customer Service Intermediate level
We are looking for a Customer Service Representatives able to communicate in Spanish for an established client in Boca Raton, FL. This is a great opportunity to start a long-term career with an established and desirable company in Boca Raton, FL. The company offers excellent benefits and a family-friendly, team-oriented environment.
This position will pay $15 - $16 per hour plus incentives. The hours for this position are Monday - Friday 9:00am-6:00pm and one Saturday a month from 9:00am-3:00pm.
The main responsibility is to take inbound calls to assist customers. A representative will handle 20-40 calls per day. The ideal candidate must feel comfortable fielding calls in Spanish as well as English. The representative will answer questions specifically related to car warranties, gap insurance and coverage plans. The representative will also communicate directly with auto body shops, car dealerships and financial institutions to assist the customers.
- Spanish language
- Excellent customer services skills such as empathy and patience
- Good phone voice
- Proficient 10-key and typing speed
- Experience in a call center environment
- Knowledge of the automotive industry or experience working on cars
Apply to the posting or email your resume to firstname.lastname@example.org.
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