Customer Service Intermediate level

  • location: Boca Raton, FL
  • type: Temp to Perm
  • salary: $15 - $16 per hour
easy apply

job description

Customer Service Intermediate level

We are looking for a Customer Service Representatives able to communicate in Spanish for an established client in Boca Raton, FL. This is a great opportunity to start a long-term career with an established and desirable company in Boca Raton, FL. The company offers excellent benefits and a family-friendly, team-oriented environment.

This position will pay $15 - $16 per hour plus incentives. The hours for this position are Monday - Friday 9:00am-6:00pm and one Saturday a month from 9:00am-3:00pm.

Responsibilities:
The main responsibility is to take inbound calls to assist customers. A representative will handle 20-40 calls per day. The ideal candidate must feel comfortable fielding calls in Spanish as well as English. The representative will answer questions specifically related to car warranties, gap insurance and coverage plans. The representative will also communicate directly with auto body shops, car dealerships and financial institutions to assist the customers.

Skills:
- Spanish language
- Excellent customer services skills such as empathy and patience
- Good phone voice
- Proficient 10-key and typing speed

Qualifications:
- Experience in a call center environment
- Knowledge of the automotive industry or experience working on cars

Apply to the posting or email your resume to elizabeth.richards@randstadusa.com.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

easy apply

get jobs in your inbox.

sign up
{{returnMsg}}

related jobs