Call Center Representative Inbound

  • location: Bedford, MA
  • type: Temp to Perm
  • salary: $12 - $13 per hour
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job description

Call Center Representative Inbound

My client in BEdford, Ma is seeking a Call Center Agent to join our Customer Service Department.This is a full-time position, Monday through Friday. Applicant must be able to work any shift between the hours of 8:00 am and 6:30 pm.

My client is the world's largest supplier of embalming chemicals, instruments, supplies, urns and more.

My client offers a competitive benefits package including health, dental, life, AD&D, short and long term disability insurance, sick time, vacation, 401(k), FSA and direct deposit.
It is a "dog-friendly" environment with an "office appropriate" casual dress code.
There is a post offer, pre-employment background checks and drug testing.

Responsibilities:
-Receive incoming calls from customers and sales representatives
-Enter orders into our computer system
-Research, troubleshoot and resolve order issues
-Process returns and exchanges
-Communicate with customers regarding their overdue balances
-Cover reception desk when needed

Working hours: 8:00 AM - 5:25 PM

Skills:
-Verbal and written communication skills
-Problem analysis and problem solving
-Organizational skills
-Attention to detail and accuracy
-Reasoning and judgement
-Adaptability
-Team work
-Stress tolerance
-Reliability
-Flexibility

Education:
High School

Experience:
Entry Level

Qualifications:
-Verbal and written communication skills
-Problem analysis and problem solving
-Organizational skills
-Attention to detail and accuracy
-Reasoning and judgement
-Adaptability
-Team work
-Stress tolerance
-Reliability
-Flexibility


If you think that you may qualify for the above position, please forward your resume to:

Cat.Velasquez@RandstadUSA.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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